To request changes to your current MID(s), please follow the instructions below: Note that you should follow this process only if you are changing your MID but keeping the same payment gateway. If you plan to change your payment gateway as well, ...
To request changes to your current SFTP, please follow the instructions below: Log-in to the Help Desk Portal From the Knowledgebase, locate the forms category Download the SFTP Form (PDF Form). Fill in all the fields related to the new End point(s) ...
To request any changes to your current application, follow instructions below: Open a ticket using the [Quick Ticket] or Log-in to the Help Desk Portal. (Choose the “New Work/Change Request”) Include [one liner of requested change] in [Subject]. ...
To obtain the most current version of the Datatel PCI AOC package, log in to the Datatel Help Desk Portal go to the Knowledgebase and select PCI from the list of available categories. Information is updated regularly. You will be required to log-in ...
Please note that your invoice has been delivered from us via Email as a standard channel Please check/review your Mail Server for possible rejection or errors Make certain you have whitelisted the email address : crm@datatel-systems.com Please check ...