How do I request a receipt for my Datatel invoice payment when paid with a credit card?

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• I prefer not to pay my Datatel invoices with a credit card. Is there another method of payment?

  For term contracts of 12 months or more, you have the option to pay by ACH (US) and EFT (Canada) (Checks are not accepted). You will need to request this change to your service agreement. The terms are Net 20 on ALL invoices. Any payment method other ...

• How do I make a payment via phone using my credit card? I don’t want the credit card to be registered in your system

  If you are a term customer, you can still pay your Datatel Invoices using your credit card of choice. You will need your Datatel Customer ID and Invoice# ready. Then you can call one of the phone #’s below 24/7. Please make sure when prompted you ...

• How can I change/ update my Credit Card on file used to pay my Datatel invoices?

  If you would like to change your credit card on the file which Datatel uses to process payments for your Datatel invoices, you can do this 24/7 over the phone. You will need your Datatel Customer ID to perform the change. For CANADIAN CUSTOMERS ...

• How do I Request a change to our Merchant Account / Gateway Account used by our Datatel application?

  To request changes to your current MID(s), please follow the instructions below: Note that you should follow this process only if you are changing your MID but keeping the same payment gateway. If you plan to change your payment gateway as well, ...

• We received a Transaction Receipt in the amount of {fill in amount] for this month. However, we did not receive the invoice.

  Please note that your invoice has been delivered from us via Email as a standard channel Please check/review your Mail Server for possible rejection or errors Make certain you have whitelisted the email address : crm@datatel-systems.com Please check ...