To request any changes to your current application, follow instructions below: Open a ticket using the [Quick Ticket] or Log-in to the Help Desk Portal. (Choose the “New Work/Change Request”) Include [one liner of requested change] in [Subject]. ...
If your Datatel Reporting account was locked because of too many unsuccessful attempts, you can request your account be unlocked. To request Datatel Account Unlocked, follow instructions below: Open a ticket using the [Quick Ticket] or Log-in to the ...
To request changes to your current SFTP, please follow the instructions below: Log-in to the Help Desk Portal From the Knowledgebase, locate the forms category Download the SFTP Form (PDF Form). Fill in all the fields related to the new End point(s) ...
To request changes to your current MID(s), please follow the instructions below: Note that you should follow this process only if you are changing your MID but keeping the same payment gateway. If you plan to change your payment gateway as well, ...
A transaction receipt is created whenever a transaction is approved and successfully processed. This receipt will be automatically emailed to the email address you provided. If you are unsure which email address is on the file, please contact our ...