Where can I get Datatel’s most current PCI AOC? I have one, but it’s expired.

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• How do I Request a change to our Merchant Account / Gateway Account used by our Datatel application?

  To request changes to your current MID(s), please follow the instructions below: Note that you should follow this process only if you are changing your MID but keeping the same payment gateway. If you plan to change your payment gateway as well, ...

• How can I set ACH/EFT? I need Datatel’s bank information.

  Please contact & request from our billing & accounting team at: accounting@datatel-systems.com

• How can I change/ update my Credit Card on file used to pay my Datatel invoices?

  If you would like to change your credit card on the file which Datatel uses to process payments for your Datatel invoices, you can do this 24/7 over the phone. You will need your Datatel Customer ID to perform the change. For CANADIAN CUSTOMERS ...

• How do I add Add/Remove Users for my Datatel Reporting?

  To request adding/removing Datatel Account Users, follow the instructions below: use [Quick Ticket] to open a Ticket and include [Add/Remove Datatel Account User(s)] in Subject. Include [First Name, Last Name and Email Address] for list of user(s). ...

• I prefer not to pay my Datatel invoices with a credit card. Is there another method of payment?

  For term contracts of 12 months or more, you have the option to pay by ACH (US) and EFT (Canada) (Checks are not accepted). You will need to request this change to your service agreement. The terms are Net 20 on ALL invoices. Any payment method other ...