How do I request Add/Changes to my application?

• Related Articles

• How do I Request a change to our Merchant Account / Gateway Account used by our Datatel application?

  To request changes to your current MID(s), please follow the instructions below: Note that you should follow this process only if you are changing your MID but keeping the same payment gateway. If you plan to change your payment gateway as well, ...

• How do I add Add/Remove Users for my Datatel Reporting?

  To request adding/removing Datatel Account Users, follow the instructions below: use [Quick Ticket] to open a Ticket and include [Add/Remove Datatel Account User(s)] in Subject. Include [First Name, Last Name and Email Address] for list of user(s). ...

• How do I Request for copy of my call/workflow?

  To request a copy of your application call/workflow of your current application, follow the instructions below: Use [Quick Ticket] to open a Ticket and include [Request for Copy of Workflow] in the Subject. Provide all necessary details within the ...

• How do I request a change to our SFTP End-Points/Credentials?

  To request changes to your current SFTP, please follow the instructions below: Log-in to the Help Desk Portal From the Knowledgebase, locate the forms category Download the SFTP Form (PDF Form). Fill in all the fields related to the new End point(s) ...

• How do I request my Datatel Reporting account to be unlocked?

  If your Datatel Reporting account was locked because of too many unsuccessful attempts, you can request your account be unlocked. To request Datatel Account Unlocked, follow instructions below: Open a ticket using the [Quick Ticket] or Log-in to the ...