For term contracts of 12 months or more, you have the option to pay by ACH (US) and EFT (Canada) (Checks are not accepted). You will need to request this change to your service agreement. The terms are Net 20 on ALL invoices. Any payment method other ...
To obtain the most current version of the Datatel PCI AOC package, log in to the Datatel Help Desk Portal go to the Knowledgebase and select PCI from the list of available categories. Information is updated regularly. You will be required to log-in ...
Datatel provides access to IVR Usage reports via the Datatel Reporting Portal To access : go to https://www.datatel-systems.com/ Click on "Client Login" If prompted with “verify you are human”, click on the box to continue. Enter user Login ...
If you would like to change your credit card on the file which Datatel uses to process payments for your Datatel invoices, you can do this 24/7 over the phone. You will need your Datatel Customer ID to perform the change. For CANADIAN CUSTOMERS ...
To request adding/removing Datatel Account Users, follow the instructions below: use [Quick Ticket] to open a Ticket and include [Add/Remove Datatel Account User(s)] in Subject. Include [First Name, Last Name and Email Address] for list of user(s). ...